What Information We Gather and Why
When you open an account with us, we collect the details you provide directly: your name, email address, mailing address, and date of birth. We use this to verify your identity as required under applicable state law. When you fund your account through PayPal, Venmo, or
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Play+, we log transaction metadata — amounts, timestamps, and payment method identifiers — but we never store full payment credentials on our servers. Device data, including your IP address, browser type, and mobile OS version, is captured automatically each time you access the platform. We use
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that signal to detect unusual login activity and keep your account secure. Cookies and similar tracking tools record session activity so the lobby remembers your preferences between visits. You can adjust cookie permissions through your browser settings at any time. We also collect communications you send
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us — support chat transcripts, emails, and any documents submitted for identity verification. Retention periods vary: active account data is kept while your account is open, and transaction records are retained as required by applicable state law. Access depends on where local law permits and which
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states have authorized this platform. Players in Pittsburgh and Newark who contact support can request a full export of their stored data at any time through our account help channel.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.